bad UX

Usability Fail – Twitter on iPhone

This week I have another small usability issue that would be incredibly easy to identify and fix with small scale user testing. This time it’s with Twitter on the iPhone. Typically people read the oldest tweets first, working up to the latest ones. The app is made to support this, retaining your ‘last read’ tweet,…

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Usability Fail – Lotus Notes

Lotus notes has many usability issues (or 'features' as they're called). One of the most annoying is below: Accidentally click ‘request more details’ in Lotus Notes? Bad luck, as you now have to send the request. Here are the options presented to you if you try and exit.

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The User Experience of waiting for the bus

How information is presented affects people’s perceptions, and ultimately their experience of performing a task. I had a great example of this yesterday morning. It started, as my day’s too often do, with an early start and a rush for the train... To get to the train station, I get the bus. One of the…

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The usability of iPhone’s Game Center

Long time readers may remember that I was excited about

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Accessibility in games

Like 10% of the population, I can never fly a fighter jet in the army. This is what I was told, when the optician informed me that I was colour-blind. What I wasn’t told was that I’d be rubbish at Alien Vs Predator online. However in 1999, I discovered that I couldn’t aim, since the…

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